Which type of diversity includes values and attitudes that correlate with employee performance?

Prepare for the HRCI SPHR Exam with flashcards and multiple choice questions. Each question comes with hints and explanations. Equip yourself for success!

Deep-level diversity refers to the differences in values, beliefs, and attitudes within a workforce. Unlike surface-level diversity, which includes observable characteristics such as race, gender, and age, deep-level diversity focuses on the underlying qualities that influence how employees interact, communicate, and perform in their roles.

Values and attitudes are pivotal to workplace culture and can significantly impact employee performance. For example, team members who share similar values may collaborate more effectively, while differing attitudes can lead to misunderstandings or conflict. Understanding and managing deep-level diversity can lead to improved team dynamics and overall performance, highlighting its importance in workforce management.

The other forms of diversity mentioned do not primarily focus on these internal characteristics. Surface-level diversity concerns visible traits, while trait-based and biological categories address genetic or inherent physical differences, none of which directly correlate with values and attitudes impacting performance as deeply as the concept of deep-level diversity does.

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