What issue can arise from discourteous behavior in the workplace?

Prepare for the HRCI SPHR Exam with flashcards and multiple choice questions. Each question comes with hints and explanations. Equip yourself for success!

Discourteous behavior in the workplace can lead to a range of serious issues, including unlawful harassment, violations of a company's code of conduct, and workplace violence.

When employees engage in discourteous behavior, it can create a hostile environment, which may escalate to unlawful harassment if the behavior is discriminatory or pervasive. This can result in legal consequences for both the individual and the organization.

Additionally, many companies have established codes of conduct that outline expectations for employee behavior. Discourteous behavior can violate these standards, potentially leading to disciplinary action against those involved.

Lastly, a pattern of discourteous interactions can contribute to heightened tensions among employees, sometimes culminating in workplace violence. This reflects a breakdown in workplace civility and respect, elevating the risk of aggressive or violent behavior.

Given that all these issues—unlawful harassment, violation of a code of conduct, and workplace violence—can stem from discourteous behavior, it is important to address such behavior promptly to maintain a safe and respectful work environment.

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