What are formal systems designed to obtain employee feedback called?

Prepare for the HRCI SPHR Exam with flashcards and multiple choice questions. Each question comes with hints and explanations. Equip yourself for success!

Formal systems designed to obtain employee feedback encompass a variety of methods, each serving the purpose of gathering insights and opinions from employees. Suggestion systems are mechanisms through which employees can submit ideas or feedback, often leading to improvement in processes or workplace conditions. Focus groups involve small, diverse groups of employees providing feedback on specific topics, allowing for in-depth discussion and collective insights. Surveys are structured questionnaires that collect data from a larger employee population, providing quantitative and qualitative insights on various aspects of the workplace.

By including suggestion systems, focus groups, and surveys, the correct answer reflects the comprehensive range of methods available to organizations for collecting feedback. Each plays a valuable role in ensuring employees have a voice, contributing to overall organizational improvement. Recognizing that all these systems are formalized approaches to gain employee insights is crucial for effective human resource management.

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